![]() ![]() We had to call an installer because we didn’t even know what to connect to. Be warned, if you have options of providers, just research and look elsewhere if possible.ĪT&T sent me a router in one box with a bunch of cables, about four days later I got another box with television equipment. The only real reason I need to use it is to constantly run a channel scan since the internet lags so much. Something broke in SmartHomeManager recently, and it definitely needs a fix. SmartHomeManager also changed the names of almost all of my devices in there, and I can’t edit them any more. It has recently stopped showing some connected devices that were previously connected to it. ![]() It sometimes doesn’t even load and I have to pull it up on another device. Every time I go to login, there’s an error message and I have to start it all over. total waste.Īpp was good when I started, but now it’s not so much. Even by myself, I can’t watch TV, work on my laptop, and use my phone at the same time. It’s hard to get the Internet to work at times. Last year, when I began services with AT&T- I was VERY hesitant because I have never cared for them. Terrible company maybe if the employees got paid more they would be willing to actually do there job but that’s a whole nother issue hot take but I feel like business that out source for labor are the true people that need to be “canceled” in today’s cancel culture ![]() They set up our internet over 2 years ago to the wrong apartment but we still had internet some how in assuming the whole place is just wired terribly and they are the only isp I can possibly get (dualopoly op) and now since someone is trying to move into that apartment they shut our internet down and the one going to our apartment with still no help after several service calls and no call backs from waiting in que genuinely terrible company that doesn’t care about customers but at the end of the day this is nothing new there has probably been thousands before me with this exact same complaint but what can we do nothing but at and t should compensate for the trouble they won’t they had a man come out to “fix” it but he literally just came to my house and dropped off a box and left I had no idea what caused the problem or what made it work. ![]() Why is this happening? Could someone please fix this issue? Thank you!!!Įdit: somehow after my review when I reinstalled again (maybe for the 7th time today) it miraculously worked. After I closed and reopened SmartHomeManager, it is again stuck on the “you are online” screen. How naive of me! After the restarting, SmartHomeManager stuck again, this time on the “now we are restarting Smart Home Manager” screen, yet it hasn’t changed for a couple minutes. Among all these times, one time I was finally able to somehow access the original interface and I thought maybe restarting the modem would help. To my surprise, unlike how smooth it used to be, SmartHomeManager stuck on the loading screen “you are online”, and despite having deleted & reinstalled several times, the infinite stuck continues. How come it is still not fixed?! I was looking for my wifi password and decided to check SmartHomeManager - which I hadn’t opened in months and thus was required to re-download. I saw other reviews sorting by recent addressing the same issue for a while. This has been going on for months now but now it’s just getting annoying if anything to be honest. It’s ridiculous that that’s what I’d have to do to make me feel like it showing the number of devices connected is slowing my connection down late at night when internet traffic is at its least giving me the best of its capability. It seems like the only real fix on my end is to turn, whatever is not actually on and connected to my network, on and then power it back off. For example, an old iPhone 5 or 10 year old Xbox 360 does not have the capability of being technically powered off, but still has the ability to be connected to WiFi (standby mode) yet the connected devices list will still show either one or both still connected for weeks or up to months on end until I turn whatever device on and then turn it back off. I also can’t help but to think that it still does have an effect on how fast the connection is despite a vast majority of the devices not connected and completely powered off. It does show that at one point there may have been 13 connected but I know for a fact that there’s only 3 or 4 later on at times powered on and connected and some have even been completely powered off for literally weeks, or even months and they'll still show up as connected. When I check to see the list of how many devices are connected to my network, I can tell it’s not accurate 99% of the time. ![]()
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